Formbricks Experience Suite
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Private by Design. Secure by Default.

Formbricks is the open-source survey and experience management platform that puts you in control of your data, meeting the highest standards of privacy and security.

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How Formbricks runs in your stack

AI Your CISO Loves

Formbricks ships AI features that accelerate your team without compromising your data. Smart Functionality, like AI Survey Translation and AI Chart Creation, runs on models hosted in Germany. Embeddings for semantic search are computed on Formbricks-owned infrastructure, so your feedback data never leaves your perimeter and is never used to train external models. AI is always optional: one organization-wide toggle, controlled by Owners and Managers only.

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Privacy-first AI features hosted in Germany
  • Always Optional

    Description
    AI is disabled by default across your entire organization. You decide if and when to enable it. Formbricks runs fully without AI, forever.
  • Your Data Stays Yours

    Description
    We host the embeddings model ourselves in Germany. Your collected feedback and response data is never shared with third-party model providers and never used as AI training input.
  • Self-Hosted Where It Counts

    Description
    AI capabilities work in self-hosted and on-premise deployments. We actively prefer open-weight models and self-hosted inference to keep your data inside your perimeter.
  • GDPR Logo

    GDPR Compliant

    Description
    Formbricks is fully compliant with the European General Data Protection Regulation, ensuring data protection by design and default.
  • California Consumer Privacy Act (CCPA)

    CCPA Compliant

    Description
    Formbricks adheres to the California Consumer Privacy Act, providing robust data protection for California residents.
  • SOC 2 Type II

    SOC 2 Type II

    Description
    We are SOC 2 Type II compliant, demonstrating our commitment to rigorous security controls and processes.
  • ISO 27001

    ISO 27001

    Description
    We are ISO 27001 compliant, further strengthening our information security management practices.

Trusted by Governments, Banks, and Healthcare Institutions

Formbricks is the modern open-source survey platform of choice for organizations handling highly sensitive data. Our robust security features and compliance standards meet the strict requirements of governmental bodies, financial institutions, and healthcare providers.

Trusted by high-security industries

Full Data Control

We believe your data should remain within your control. To deliver on that promise, we make it really easy to self-host our survey tool. No need for a lengthy sales or procurement process: Just deploy Formbricks via Docker and get started.

Data control with Formbricks
  • End-to-End Encryption

    Description
    All data is encrypted at rest with AES-256 and in transit with TLS 1.3, ensuring top-tier protection for your sensitive information.
  • Role-Based Access Control

    Description
    Granular access controls and strict data segregation ensure data is only accessible to authorized personnel.
  • Single Sign-On (SSO)

    Description
    Integrate with your existing identity management solutions for enhanced security and seamless user experience.

Comprehensive Compliance for Cloud & Self-hosting

Formbricks is all about data privacy: Whether you choose our cloud service hosted in Germany or our self-hosted solution, Formbricks ensures full compliance with GDPR, CCPA, and other major data protection regulations.

Compliance for cloud and self-hosted solutions

Privacy is cool, but have you seen our surveys?

Experience the perfect balance of enterprise-grade security and user-friendly survey capabilities. Get in touch to see Formbricks in action.

FAQ

Frequently Asked Questions for Enterprise Architects

How does Formbricks ensure data privacy and security?
Formbricks employs a multi-layered approach to data privacy and security. We use end-to-end encryption in transit and at rest (AES-256), offer granular access controls, provide data residency options, and are compliant with major regulations like GDPR and CCPA. Our open-source nature also allows for additional community-driven security reviews and improvements.
Can Formbricks be integrated into our existing security infrastructure?
Absolutely. Formbricks is designed with flexibility in mind. It supports Single Sign-On (SSO) integration, can be deployed on-premises or in your own cloud, and offers APIs for seamless integration with your existing security and monitoring tools.
How does Formbricks support compliance with industry-specific regulations?
Formbricks is built with a 'compliance-first' approach. While we're GDPR and CCPA compliant out of the box, our flexible architecture allows for customization to meet specific industry regulations. We also provide comprehensive documentation and support to assist with your compliance efforts.
How does Formbricks integrate with existing enterprise systems and data pipelines?
Formbricks offers robust integration capabilities to fit seamlessly into your existing enterprise architecture. Our RESTful APIs allow for easy data exchange with your CRM, analytics, and business intelligence tools. We support webhook integrations for real-time data syncing, and our SDKs make it simple to embed Formbricks functionality directly into your applications. For more complex scenarios, we offer custom integration services to ensure Formbricks works harmoniously with your unique tech stack.
Can Formbricks scale to handle enterprise-level data volumes and user loads?
Absolutely. Formbricks is built on a modern, scalable architecture designed to handle enterprise-level demands. Our system uses horizontal scaling techniques, allowing us to easily add resources as your needs grow. We've successfully deployed Formbricks in environments handling millions of survey responses and thousands of concurrent users. Our performance monitoring and auto-scaling capabilities ensure smooth operation even during peak loads. For self-hosted deployments, we provide detailed documentation on optimizing for scale.
What is Formbricks' approach to ongoing security updates and vulnerability management?
Security is an ongoing process at Formbricks. We maintain a robust vulnerability management program that includes regular automated scans, third-party penetration tests, and a bug bounty program. Our development process incorporates security at every stage, from design to deployment. We release security updates promptly and provide clear upgrade paths for all versions. For critical vulnerabilities, we have an established process for rapid patching and customer notification. As an open-source platform, we also benefit from community-driven security improvements and transparency.

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