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Next Gen CX: Easy, Flexible and Smoothly Compliant

Deliver powerful CX insights while meeting the highest standards of privacy and security. Formbricks CX is the open-source platform that puts you in control of your customer data.

NPS, PMF, CSAT, CES – Your data, your insights

Collect feedback at every stage of the customer journey using industry-standard metrics like NPS and CSAT. Our privacy-first approach ensures you gain valuable insights while respecting customer data rights.

Privacy-focused customer experience insights

Formbricks proves that open source surveys can be both powerful and user-friendly.

Jonathan Reimer, VP Developer Products @ Linux Foundation

Jonathan Reimer, VP Developer Products @ Linux Foundation

100% on brand design

Run your CX research in exactly the look & feel of your brand. Change colors or roundness, and set background images or animations to get exactly the look you want. Formbricks CX lets you customize your customer experience touchpoints as much as you want.

Customizable CX design matching brand identity

Slack, Zapier, Hubspot

Use native integrations into all of your CX tools. Keep your customer data safe and your Privacy Policy short. The Formbricks integrations make our CX platform the most versatile and extendable solution for customer experience management.

CX platform integrating with Slack, Zapier, and Hubspot

10,000+ teams at the world's best companies trust Formbricks

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Embed anywhere

Measure NPS, CSAT and more anywhere you want with our easy but powerful embeddings: Formbricks supports surveys in emails, web and mobile apps, WordPress Shopify and so much more.

Embeddable CX tools on a website and email

Measure satisfaction continuously

Ask anywhere, get insights in one place

Follow individual feedback trails or zoom out for the big picture. All in one place.

On your website

Target specific visitors on your websites.

In emails

Embed branded surveys in your emails.

In your app

Research any user cohort in your app.

Banks, Hospitals, Governments - You're in Good Company

Formbricks CX is the go-to choice for organizations handling sensitive customer data. Our robust security features and compliance standards meet the strict requirements of financial institutions, healthcare providers, and government agencies.

Trusted by high-security industries

Your Data, Your Control

We believe your customer data should remain within your control. Deploy Formbricks CX on-premises or in your private cloud, ensuring full data sovereignty and compliance with local regulations.

Data sovereignty and control with Formbricks CX
  • GDPR Logo

    GDPR Compliant

    Description
    Formbricks CX is fully compliant with GDPR, ensuring customer data protection by design and default in all CX processes.
  • California Consumer Privacy Act (CCPA)

    CCPA Compliant

    Description
    Adhering to CCPA, Formbricks CX provides robust data protection for California residents in all customer experience interactions.
  • SOC 2 Type II

    SOC 2 Type II

    Description
    We're obtaining SOC 2 Type II certification, demonstrating our commitment to rigorous security controls in CX data management.

Powerful CX Insights, Privacy-first

Experience the perfect balance of user-friendly CX capabilities and enterprise-grade security. Get started in minutes to see Formbricks CX in action.

FAQ

Questions about Formbricks CX