Improve Customer Experiences with Secure, On-Premise Survey Software for Banks
Keep customers happy and integrate targeted surveys seamlessly – in-app or in-person. Try the most secure, easy-to-use bank survey software for financial services companies today.
Comply With All Regulation
- Description
- Formbricks makes it really easy to comply with regulation specific for financial institutions. Simply self-host on premise and you're in full control.
Full Data Sovereignty
- Description
- We make complete data ownership easy. It's free and simple to self-host our survey tool on premise. No lengthy sales or procurement processes – just deploy and go.
Scale to Millions
- Description
- Formbricks is built to scale. We've designed our software to handle millions of responses and grow with your business - yes, on your own infrastructure.
Simplify Compliance and Maximize Security With Data Sovereignty
Whether you're a financial institution servicing retail or corporate clients, your data is the lifeblood of your operations. Formbricks bank survey software ensures privacy and makes it easy to stay compliant while collecting valuable insights from clients, employees, and every strategic touchpoint in your financial ecosystem.
- $4.8M
The Cost of a Data Breach
- Description
- According to IBM, the average cost of a data breach for financial institutions is nearly $5 million USD.
- 73%
Build Life-long Trust
- Description
- ¾ of customers who say their bank keeps their personal information and account secure also trust their bank.
- 3.5x
Boost Customer Retention
- Description
- Customers who have had a positive experience with a bank are 3.5 times more likely to stay with that bank.
Use Cases
How Modern Teams Leverage Our Bank Survey Software
Formbricks is a secure, easy-to-use experience management software and survey tool for banks and financial services companies.
Improve Mobile Banking UX
Leverage Formbricks' Mobile SDK to gain deep insights into customer interactions with your banking app. By collecting targeted feedback, you can enhance feature popularity and address areas needing improvement, ultimately boosting user satisfaction and retention.
Measure Transaction Experience
Empower your bank to continuously refine transaction processes by gathering real-time insights from users post-transaction. Formbricks' in-app surveys help you enhance customer satisfaction and streamline operations, ensuring a seamless banking experience.
Onboarding Satisfaction Survey
Engage new customers with timely feedback requests two weeks post-onboarding. This strategic touchpoint allows you to refine the onboarding process, ensuring a positive start to the customer relationship and fostering long-term loyalty.
Capture Churn Feedback
Utilize Formbricks surveys to capture vital feedback from departing customers. Understanding their reasons for leaving provides actionable insights to enhance services, reduce churn, and improve customer retention strategies.
GDPR Compliant
- Description
- Formbricks is fully compliant with the European General Data Protection Regulation, ensuring data protection by design and default.
CCPA Compliant
- Description
- Formbricks adheres to the California Consumer Privacy Act, providing robust data protection for California residents.
SOC 2 Type II
- Description
- We're in the process of obtaining SOC 2 Type II certification, demonstrating our commitment to rigorous security controls and processes.
Get Expert XM Support
Accelerate customer experience excellence with comprehensive knowledge transfer and consulting support from Formbricks. We’ll instruct your teams on XM best practices spanning targeted in-app bank surveys, reporting, NPS collection processes, and more.
Simplify Compliance Reviews
Formbricks is all about data privacy: Whether you choose our cloud service hosted in Germany or our self-hosted solution, Formbricks ensures full compliance with GDPR, CCPA, and other major data protection regulations.
Ensure Seamless Operations
Keep processes running smoothly and maintain high standards with convenient enterprise support SLAs. Get built-in Kubernetes support and synced Redis cache, with full customization options for your specific needs.
#1 Bank Survey Software
Ready to drive bottom-line impact for your bank?
Collect valuable feedback, make intelligent decisions, and maximize your ROI securely with Formbricks bank survey software. Book a demo today to see how it could add value to your financial institution
