About Formbricks
Life is short. Craft experiences that matter.
We build open source experience management for organizations that want to understand the people they serve: customers, patients, employees and citizens. We believe that understanding belongs to them, not to their software vendor.
Why we exist
When intelligence is artificial, show empathy.
AI is making software cheaper and faster to build. Soon every company can ship what its competitors ship. What nobody can copy is how well you understand the people you serve.
Jeff Bezos famously kept an empty chair in meetings for the customer. We want to fill that chair: bring the real voices of customers, patients, employees and citizens into every decision, big or small.
That understanding is too important to rent. So we build it to be owned.
Our mission: bring human experience data into the flow of every decision, connecting feedback from the real world to the systems and teams that shape it.
Three choices that shape everything we build
Open source, so you can own it
Our code is public. We have to earn our place every year instead of locking anyone in. Many customers run the open source Community Edition for months before they ever talk to us.Versatile, so you can build with it
No two organizations hold their data the same way. Formbricks is API-first and fits the data platforms, BI tools, AI models and security rules you already have.Self-hosted first, so you can run it anywhere
Formbricks runs on your infrastructure, with the AI model you choose. Our cloud runs the same image you can pull from GitHub.
15,000+
teams listen to their customers with Formbricks
13k+
GitHub stars from developers who read our code
Thousands
of organizations run Formbricks on their own servers
Made in Germany
Formbricks GmbH, ISO 27001 certified, SOC 2 Type II report on request
For organizations where trust is the product.
Banks, hospitals, governments and manufacturers use Formbricks to hear from the people they serve without handing that data to anyone else. One global manufacturer replaced its old platform and saves over €1M a year.
How we work
Life is short. We'd rather spend it building things people use.
Four values keep us honest.
We think along
We look past the instructions to the goal behind them. When something isn't defined yet, we make a smart call and own the outcome, not the task list.We ship it
We look for the solution that creates the most value with the least effort. When something feels complicated, we step back and find the simpler path. It's why a global manufacturer sees the features it asks for ship in about eight weeks.We keep learning
We're curious. We find answers ourselves, ask when we're stuck, and share what we learn so the whole team grows.We own it
We bet on potential over experience. Be self-driven and committed to results, and you get as much responsibility as you're ready to take.
Want to craft experiences that matter?
We're a small team in Germany, building for organizations around the world. If the values above sound like you, we'd like to hear from you.
Let's talk.
Tell us how you listen to your customers today, and we'll show you what owning that looks like.