Improve Patient Experience With Secure, Self-Hosted Experience Management Software
Keep patients and staff happy while protecting sensitive data and keeping it fully under your control. Try the most secure, easy-to-use healthcare survey software for modern teams today.
Own your data
The real cost of a typical survey vendor
What you give up with a closed, hosted platform, and what stays yours with a self-hosted, open-source core.
Vendor Lock-in
Depth of Insight
Compliance Burden
3rd-party SaaS vendor
Formbricks
Data Privacy & Control
- Description
- Gather invaluable patient feedback while keeping sensitive data under your control. With Formbricks self-hosting, patient data never leaves your own environment, and granular access controls ensure only authorized personnel can view it.
Secure Data, Powerful Insights
- Description
- Gain deep insights into patient experiences and drive better healthcare outcomes with AI-powered reporting and analytics, all within your own secure self-hosted environment.
Holistic Healthcare Improvement
- Description
- Unify Experience Management across your entire practice. Collect patient feedback, streamline event signups, analyze employee satisfaction, and ease incident reporting all in one single, secure, open-source platform.
Simplify Compliance and Provide Better Healthcare in One Easy-to-Use Platform
Whether you're a hospital, private practice or telehealth service provider, your clients are counting on the quality of your care. Formbricks healthcare survey software ensures privacy and makes it easy to stay compliant while collecting valuable insights from patients and employees.
Access Control
Enterprise Auth, Built In
Keep control of who can see what. Formbricks connects to your identity provider and enforces the access controls enterprise and regulated teams expect.
Single Sign-On (SSO)
- Description
- Authenticate through your existing identity provider with SSO via OIDC (Okta) and SAML, no separate credentials to manage or offboard.
Workspace-Level Isolation
- Description
- Every team, department, or business unit gets its own workspace, so surveys and responses stay siloed to exactly the people who should see them.
MFA, RBAC & Audit Logging
- Description
- Enforce multi-factor authentication, role-based access controls, and full audit logging to meet your security and governance requirements.
Use Cases
How Modern Teams Leverage Our Experience Management Software
Formbricks is a secure, easy-to-use healthcare survey software and Experience Management tool for healthcare organizations.
Boost Patient Satisfaction
Gather feedback across critical moments in a patient’s journey, from visit to post-discharge. With Formbricks, you can ensure patients feel heard by collecting valuable data including emergency room satisfaction, experience evaluations, PROMs and quality of life assessments.
Using
Streamline Processes
Increase efficiency by identifying bottlenecks. Use Formbricks to improve resource allocation and collect feedback on everything from employee satisfaction to patient appointment scheduling, wait time, quality of care, and amenities.
Using
Gather Community Feedback
Whether you’re collecting public health information, visitor experience feedback, or other types of data, Formbricks can help you improve experience across your entire community. Ensure respondents, visitors, patients, event-goers and staff members feel happy, heard, and supported.
Using
Improve Patient Safety
Report incidents securely and proactively identify potential safety risks. Analyze all data without ever compromising on privacy, creating a safer environment for staff and visitors.
Using
Deployment & Support
Self-Hosted Doesn't Mean Unsupported
Open-source and self-hosted shouldn't mean you're on your own when something breaks. Formbricks backs your deployment with hands-on setup, enterprise SLAs, and expert guidance from day one through ongoing operations.
Deployment Support
- Description
- Get your self-hosted instance running correctly with Helm charts, GitOps-ready configuration, and hands-on DevOps guidance from our team, not just a repo and a wiki link.
Enterprise Support SLAs
- Description
- Back your deployment with enterprise SLAs covering guaranteed response times, upgrade and patching guidance, and a support tier that matches your operational requirements.
Professional Services
- Description
- Onboard faster with expert-led setup, configuration, and XM best-practice guidance, so your teams are productive from day one.
GDPR Compliant
- Description
- Formbricks is fully compliant with the European General Data Protection Regulation, ensuring data protection by design and default.
CCPA Compliant
- Description
- Formbricks adheres to the California Consumer Privacy Act, providing robust data protection for California residents.
SOC 2 Type II
- Description
- We are SOC 2 Type II compliant, demonstrating our commitment to rigorous security controls and processes.
ISO 27001 (In Progress)
- Description
- We are actively working towards ISO 27001 certification, further strengthening our information security management practices.
Get Expert XM Support
Accelerate customer experience excellence with comprehensive knowledge transfer and consulting support from Formbricks. We’ll instruct your teams on XM best practices spanning targeted in-app bank surveys, reporting, NPS collection processes, and more.
Simplify Compliance Reviews
Formbricks is all about data privacy: Whether you choose our cloud service hosted in Germany or our self-hosted solution, Formbricks ensures full compliance with GDPR, CCPA, and other major data protection regulations.
Ensure Seamless Operations
Keep processes running smoothly and maintain high standards with convenient enterprise support SLAs. Get built-in Kubernetes support and synced Redis cache, with full customization options for your specific needs.
#1 Healthcare Survey Software
Ready to deliver more secure, effective healthcare?
Collect valuable feedback to improve patient and employee satisfaction while keeping patient data secure and private with Formbricks healthcare survey software. Get in touch today to see how it could help improve the experience of your staff and patients.
