Improve Patient Experience With Secure, Compliant Experience Management Software
Keep patients and staff happy while protecting sensitive data and ensuring HIPAA compliance. Try the most secure, easy-to-use healthcare survey software for modern teams today.
Full Compliance
- Description
- Gather invaluable patient feedback while remaining fully HIPAA-compliant. With Formbricks, sensitive patient data never leaves your organization, and personally identifiable information (PII) is automatically removed.
Secure Data, Powerful Insights
- Description
- Gain deep insights into patient experiences and drive better healthcare outcomes with AI-powered reporting and analytics, all within your own secure self-hosted environment.
Holistic Healthcare Improvement
- Description
- Unify Experience Management across your entire practice. Collect patient feedback, streamline event signups, analyze employee satisfaction, and ease incident reporting all in one single, secure, open-source platform.
Simplify Compliance and Provide Better Healthcare in One Easy-to-Use Platform
Whether you're a hospital, private practice or telehealth service provider, your clients are counting on the quality of your care. Formbricks healthcare survey software ensures privacy and makes it easy to stay compliant while collecting valuable insights from patients and employees.
- 89%
Essential Patient Experience
- Description
- Nearly 9 in 10 patients say the privacy of their personal health information and ease of access to care are the most important considerations in healthcare. (SOURCE: CVS)
- 50%
Impact of Digital Experience
- Description
- Half of healthcare consumers say a single bad digital experience can ruin their complete experience with a healthcare provider. (SOURCE: Accenture)
- 64%
Priority of Patient Experience
- Description
- The majority of healthcare organizations say that improving the patient experience by addressing quality, safety, and service is a top priority. (SOURCE: The Beryl Institute)
Use Cases
How Modern Teams Leverage Our Experience Management Software
Formbricks is a secure, easy-to-use healthcare survey software and Experience Management tool for healthcare organizations.
Boost Patient Satisfaction
Gather feedback across critical moments in a patient’s journey, from visit to post-discharge. With Formbricks, you can ensure patients feel heard by collecting valuable data including emergency room satisfaction, experience evaluations, PROMs and quality of life assessments.
Using
Streamline Processes
Increase efficiency by identifying bottlenecks. Use Formbricks to improve resource allocation and collect feedback on everything from employee satisfaction to patient appointment scheduling, wait time, quality of care, and amenities.
Using
Gather Community Feedback
Whether you’re collecting public health information, visitor experience feedback, or other types of data, Formbricks can help you improve experience across your entire community. Ensure respondents, visitors, patients, event-goers and staff members feel happy, heard, and supported.
Using
Improve Patient Safety
Report incidents securely and proactively identify potential safety risks. Analyze all data without ever compromising on privacy, creating a safer environment for staff and visitors.
Using
GDPR Compliant
- Description
- Formbricks is fully compliant with the European General Data Protection Regulation, ensuring data protection by design and default.
CCPA Compliant
- Description
- Formbricks adheres to the California Consumer Privacy Act, providing robust data protection for California residents.
SOC 2 Type II
- Description
- We're in the process of obtaining SOC 2 Type II certification, demonstrating our commitment to rigorous security controls and processes.
Get Expert XM Support
Accelerate customer experience excellence with comprehensive knowledge transfer and consulting support from Formbricks. We’ll instruct your teams on XM best practices spanning targeted in-app bank surveys, reporting, NPS collection processes, and more.
Simplify Compliance Reviews
Formbricks is all about data privacy: Whether you choose our cloud service hosted in Germany or our self-hosted solution, Formbricks ensures full compliance with GDPR, CCPA, and other major data protection regulations.
Ensure Seamless Operations
Keep processes running smoothly and maintain high standards with convenient enterprise support SLAs. Get built-in Kubernetes support and synced Redis cache, with full customization options for your specific needs.
#1 Healthcare Survey Software
Ready to deliver more secure, effective healthcare?
Collect valuable feedback to improve patient and employee satisfaction while ensuring HIPAA compliance with Formbricks healthcare survey software. Book a demo today to see how it could help improve the experience of your staff and patients.
