Citizen feedback that stays on your infrastructure.

Run feedback programs on servers you control, keep data where your rules say it must be, and run surveys built with accessibility in mind.

Pick a time right in the form.

  • Data Never Leaves Your Infrastructure

    Description
    Deploy Formbricks entirely on your own servers, private cloud, or on-premise infrastructure. Sensitive citizen and employee data stays inside systems you control, no third-party processors, no vendor-owned data lake.
  • SSO & Workspace-Level Access Control

    Description
    Connect your identity provider with SSO via OIDC (Okta) and SAML, and enforce MFA, audit logging, and role-based access. Every agency, department, or team gets its own workspace, so surveys stay siloed to the right people.
  • Government Clouds

    Description
    Host Formbricks on AWS GovCloud or Azure Government to meet federal security and compliance baselines, with the same self-hosted control over your data and access policies.

Trusted by dozens of government agencies around the world

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Your Data Never Leaves Your Infrastructure

Formbricks is open-source and built to be self-hosted. Run it on your own servers, in your own cloud, or on AWS GovCloud / Azure Government, and your citizens' and employees' data stays entirely within systems you own and control. No mandatory third-party processors. No vendor-controlled data lake. No renting access to your own responses.

open source self-hosted government survey software, data on your own infrastructure

Every Team Sees Only Their Own Surveys

Authenticate through your existing identity provider with SSO via OIDC (Okta) and SAML, and layer on multi-factor authentication, audit logging, and role-based access. Every agency, department, or team gets its own workspace, so surveys and responses stay siloed to exactly the people who should see them.

government survey software SSO workspace access control

Deployment & Support

Self-Hosted Doesn't Mean Unsupported

Open-source and self-hosted shouldn't mean you're on your own when something breaks. Formbricks backs your deployment with hands-on setup, enterprise SLAs, and expert guidance from day one through ongoing operations.

  • Deployment Support

    Description
    Get your self-hosted instance running correctly with Helm charts, GitOps-ready configuration, and hands-on DevOps guidance from our team, not just a repo and a wiki link.
  • Enterprise Support SLAs

    Description
    Back your deployment with enterprise SLAs covering guaranteed response times, upgrade and patching guidance, and a support tier that matches your operational requirements.
  • Professional Services

    Description
    Onboard faster with expert-led setup, configuration, and XM best-practice guidance, so your teams are productive from day one.

Deployment & Maintenance, Fully Supported

Running Formbricks yourself doesn't mean going it alone. Our team helps you deploy with Helm charts and GitOps-ready configuration, keeps you covered with enterprise support SLAs and upgrade guidance, and layers on XM consulting, from in-app survey targeting to reporting and NPS®, once you're live.

open source government survey software deployment and support

Use Cases

How Government Officials Leverage Formbricks

Once your requirements are met, here's the breadth of what secure, self-hosted experience management unlocks across government.

Enhance Citizen Experience

Formbricks makes it easy to measure citizen satisfaction and improve public services. Track performance metrics, improve access to government portals, optimize information accessibility, and more – all in one unified experience management tool for government organizations.

Using

Omni-Channel Surveys
Advanced Reporting
Enhance Citizen Experience

Optimize Digital Services

Improve website and portal usability with targeted feedback collection. Track online user satisfaction and other key metrics, then analyze data to streamline processes, improve digital service delivery, reduce administrative burden, and measure improvement efforts.

Optimize Digital Services

Improve Policy & Program Effectiveness

Whether you’re conducting in-person surveys or collecting feedback across online channels, Formbricks helps you unlock key policy insights in real time. Gather public opinion data on proposed policies, assess the impact of regulations, evaluate program outcomes, and more.

Using

Policy Surveys
Email Surveys
Improve Policy & Program Effectiveness

Improve Public Safety

Get a bird’s eye view over emergency response and public safety with government-focused citizen experience software. Improve disaster response, strengthen crisis communication, and enhance safety initiatives.

Using

Safety Reporting
Automated Responses
Improve Public Safety

Procurement

Easy to Procure, Easy to Budget

Straightforward contracting and flexible pricing built around public-sector budgets and procurement timelines.

  • National Vendor

    Description
    Choose your preferred contracting partner - a US C-Corp or German GmbH - to simplify compliance review. Get started easily, stay compliant and secure.
  • Transparent Contracts

    Description
    Clear, straightforward terms with no hidden fees. Review our standard agreements upfront and align them with your procurement requirements without back-and-forth.
How does Formbricks ensure data privacy and security for sensitive information?
Nowhere is data more sensitive than in the government sector. That’s why Formbricks employs a multi-layered approach to data privacy and security. We use end-to-end encryption for data in transit and at rest (AES-256), offer granular access controls, provide data residency options, and are compliant with major regulations like GDPR and CCPA. Regular third-party penetration testing, vulnerability assessments, code reviews, and security testing ensures your data stays private. Plus, our open-source nature allows for additional community-driven security reviews and improvements.
Does Formbricks support enterprise SSO and access control?
Yes. Formbricks supports single sign-on through OIDC (including Okta) and SAML, so authentication runs through your existing identity provider. On top of SSO, you get multi-factor authentication (MFA), audit logging, and role-based access controls. Every agency, department, or team can be given its own workspace, so surveys and responses stay siloed to the people who should see them. Because Formbricks can be fully self-hosted, identity and access management stays inside your own environment.
Can Formbricks integrate with our existing systems and CRM platforms?
Absolutely. Formbricks’ government survey tools are designed with flexibility in mind. Our platform supports Single Sign-On (SSO) integration, can be deployed on-premises or in your own cloud, and offers APIs to integrate with your existing security and monitoring tools. Formbricks fully supports AWS and Azure Government clouds. Even if you’re utilizing older technologies, our SDK in Vanilla JavaScript integrates with them. Mobile app support is also available for other applications in your ecosystem. For agencies requiring assistance with setup, we offer comprehensive knowledge transfer and consulting support.
How does Formbricks' self-hosting option work?
Self-hosting helps simplify compliance for your government organization, making it easy to enforce access policies in line with your security needs. It can be fully set up in one click via Docker, and we’ll even help with technical support as needed. For larger deployments, we provide Helm charts, GitOps-ready configuration, and DevOps guidance to get your instance running correctly.
Does Formbricks support integration with our mobile apps?
Definitely. Formbricks makes it easy for government agencies to conduct targeted surveys within mobile apps. You can conduct research with a native look and feel, creating surveys that participants are actually excited to fill in. Ask only the users you want to ask.
How Does Formbricks’ pricing work?
We fully understand the unique budget constraints of government organizations, and offer a highly flexible pricing structure to work within required thresholds. Whether you have a specific budget limit or require custom terms for larger deployments, we can create a flexible plan that minimizes administrative burden. You’ll have full visibility into costs so that decision making and budgeting are simplified.

Enterprise-grade security meets user-friendly surveying

Get in touch today to see how it could add value to your government organization.