Enhance Community Experience With Secure, Self-Hosted Government Survey Tools
Gain a clear, direct line of sight into citizen needs and public service performance while keeping complete control of your sensitive data. Try the most secure, easy-to-use survey tool for government organizations today.
Government Clouds
- Description
- Host Formbricks on AWS GovCloud or Azure Government for enhanced security and compliance. Formbricks comes with multi-factor authentication, audit logging, and role-based access controls (RBAC).
Budget-Friendly Pricing
- Description
- Formbricks offers highly flexible plans to accommodate various budget restrictions. No lengthy sales or procurement processes – we make it easy to stay within budget.
National Vendor
- Description
- Choose your preferred contracting partner - a US C-Corp or German GmbH - to simplify compliance review. Get started easily, stay compliant and secure.
Trusted by dozens of government agencies around the world
Transform Government Services While Ensuring Data Sovereignty
Whether you oversee public services at the local or federal level, citizen and staff feedback is essential to effective governance. Formbricks helps you gather valuable insights across all government touchpoints while ensuring complete data privacy and compliance, empowering you to make informed decisions that improve public outcomes.
- 9x
Trust in Service
- Description
- Satisfied customers are nine times more likely to trust the agency providing a service. (SOURCE: McKinsey)
- 73%
Cost Savings
- Description
- Agencies that invest in customer experience can save up to 30% in service delivery costs. (SOURCE: Medallia)
- 50%
Citizen Engagement
- Description
- Improving customer experience in government organizations can lead to a potential increase of up to 50% in citizen engagement rates. (SOURCE: Wavetec)
Use Cases
How Government Officials Leverage Formbricks
Discover how Formbricks' powerful, secure Experience Management software is revolutionizing government surveys and citizen engagement.
Enhance Citizen Experience
Formbricks makes it easy to measure citizen satisfaction and improve public services. Track performance metrics, improve access to government portals, optimize information accessibility, and more – all in one unified experience management tool for government organizations.
Using
Optimize Digital Services
Improve website and portal usability with targeted feedback collection. Track online user satisfaction and other key metrics, then analyze data to streamline processes, improve digital service delivery, reduce administrative burden, and measure improvement efforts.
Improve Policy & Program Effectiveness
Whether you’re conducting in-person surveys or collecting feedback across online channels, Formbricks helps you unlock key policy insights in real time. Gather public opinion data on proposed policies, assess the impact of regulations, evaluate program outcomes, and more.
Using
Improve Public Safety
Get a bird’s eye view over emergency response and public safety with government-focused citizen experience software. Improve disaster response, strengthen crisis communication, and enhance safety initiatives.
Using
GDPR Compliant
- Description
- Formbricks is fully compliant with the European General Data Protection Regulation, ensuring data protection by design and default.
CCPA Compliant
- Description
- Formbricks adheres to the California Consumer Privacy Act, providing robust data protection for California residents.
SOC 2 Type II
- Description
- We're in the process of obtaining SOC 2 Type II certification, demonstrating our commitment to rigorous security controls and processes.
Get Expert XM Support
Accelerate customer experience excellence with comprehensive knowledge transfer and consulting support from Formbricks. We’ll instruct your teams on XM best practices spanning targeted in-app bank surveys, reporting, NPS collection processes, and more.
Simplify Compliance Reviews
Formbricks is all about data privacy: Whether you choose our cloud service hosted in Germany or our self-hosted solution, Formbricks ensures full compliance with GDPR, CCPA, and other major data protection regulations.
Ensure Seamless Operations
Keep processes running smoothly and maintain high standards with convenient enterprise support SLAs. Get built-in Kubernetes support and synced Redis cache, with full customization options for your specific needs.
Made for government services
Enterprise-grade security meets user-friendly surveying
Book a demo today to see how it could add value to your government organization.
