Government Survey Software Where Your Data Never Leaves Your Infrastructure
Self-host Formbricks on your own servers, private cloud, or GovCloud so sensitive citizen and staff data stays fully under your control. The open-source experience management platform built around data sovereignty, compliance, and complete ownership.
U.S. Government Case Study
See how a U.S. government agency runs Formbricks
Self-hosted in their own environment, fully under their control. Request the full case study to see how they deployed it.
Own your data
The real cost of a typical survey vendor
What you give up with a closed, hosted platform, and what stays yours with a self-hosted, open-source core.
Vendor Lock-in
Depth of Insight
Compliance Burden
3rd-party SaaS vendor
Formbricks
Data Never Leaves Your Infrastructure
- Description
- Deploy Formbricks entirely on your own servers, private cloud, or on-premise infrastructure. Sensitive citizen and employee data stays inside systems you control, no third-party processors, no vendor-owned data lake.
SSO & Workspace-Level Access Control
- Description
- Connect your identity provider with SSO via OIDC (Okta) and SAML, and enforce MFA, audit logging, and role-based access. Every agency, department, or team gets its own workspace, so surveys stay siloed to the right people.
Government Clouds
- Description
- Host Formbricks on AWS GovCloud or Azure Government to meet federal security and compliance baselines, with the same self-hosted control over your data and access policies.
Trusted by dozens of government agencies around the world
Your Data Never Leaves Your Infrastructure
Formbricks is open-source and built to be self-hosted. Run it on your own servers, in your private cloud, or on AWS GovCloud / Azure Government, and your citizens' and employees' data stays entirely within systems you own and control. No mandatory third-party processors. No vendor-controlled data lake. No renting access to your own responses.
Every Team Sees Only Their Own Surveys
Authenticate through your existing identity provider with SSO via OIDC (Okta) and SAML, and layer on multi-factor authentication, audit logging, and role-based access. Every agency, department, or team gets its own workspace, so surveys and responses stay siloed to exactly the people who should see them.
GDPR Compliant
- Description
- Formbricks is fully compliant with the European General Data Protection Regulation, ensuring data protection by design and default.
CCPA Compliant
- Description
- Formbricks adheres to the California Consumer Privacy Act, providing robust data protection for California residents.
SOC 2 Type II
- Description
- We are SOC 2 Type II compliant, demonstrating our commitment to rigorous security controls and processes.
ISO 27001 (In Progress)
- Description
- We are actively working towards ISO 27001 certification, further strengthening our information security management practices.
Section 508 / WCAG 2.1 AA (In Progress)
- Description
- Formbricks surveys are built for keyboard navigation, screen readers, and semantic markup. We are actively working toward full Section 508 and WCAG 2.1 AA conformance and can share our current status on request.
Simplify Compliance Reviews
Formbricks is all about data privacy: Whether you choose our cloud service hosted in Germany or our self-hosted solution, Formbricks ensures full compliance with GDPR, CCPA, and other major data protection regulations.
Deployment & Support
Self-Hosted Doesn't Mean Unsupported
Open-source and self-hosted shouldn't mean you're on your own when something breaks. Formbricks backs your deployment with hands-on setup, enterprise SLAs, and expert guidance from day one through ongoing operations.
Deployment Support
- Description
- Get your self-hosted instance running correctly with Helm charts, GitOps-ready configuration, and hands-on DevOps guidance from our team, not just a repo and a wiki link.
Enterprise Support SLAs
- Description
- Back your deployment with enterprise SLAs covering guaranteed response times, upgrade and patching guidance, and a support tier that matches your operational requirements.
Professional Services
- Description
- Onboard faster with expert-led setup, configuration, and XM best-practice guidance, so your teams are productive from day one.
Deployment & Maintenance, Fully Supported
Running Formbricks yourself doesn't mean going it alone. Our team helps you deploy with Helm charts and GitOps-ready configuration, keeps you covered with enterprise support SLAs and upgrade guidance, and layers on XM consulting, from in-app survey targeting to reporting and NPS, once you're live.
Ensure Seamless Operations
Keep processes running smoothly and maintain high standards with convenient enterprise support SLAs. Get built-in Kubernetes support and synced Redis cache, with full customization options for your specific needs.
Use Cases
How Government Officials Leverage Formbricks
Once your requirements are met, here's the breadth of what secure, self-hosted experience management unlocks across government.
Enhance Citizen Experience
Formbricks makes it easy to measure citizen satisfaction and improve public services. Track performance metrics, improve access to government portals, optimize information accessibility, and more – all in one unified experience management tool for government organizations.
Using
Optimize Digital Services
Improve website and portal usability with targeted feedback collection. Track online user satisfaction and other key metrics, then analyze data to streamline processes, improve digital service delivery, reduce administrative burden, and measure improvement efforts.
Improve Policy & Program Effectiveness
Whether you’re conducting in-person surveys or collecting feedback across online channels, Formbricks helps you unlock key policy insights in real time. Gather public opinion data on proposed policies, assess the impact of regulations, evaluate program outcomes, and more.
Using
Improve Public Safety
Get a bird’s eye view over emergency response and public safety with government-focused citizen experience software. Improve disaster response, strengthen crisis communication, and enhance safety initiatives.
Using
Procurement
Easy to Procure, Easy to Budget
Straightforward contracting and flexible pricing built around public-sector budgets and procurement timelines.
National Vendor
- Description
- Choose your preferred contracting partner - a US C-Corp or German GmbH - to simplify compliance review. Get started easily, stay compliant and secure.
Budget-Friendly Pricing
- Description
- Formbricks offers highly flexible plans to accommodate various budget restrictions. No lengthy sales or procurement processes – we make it easy to stay within budget.
Transparent Contracts
- Description
- Clear, straightforward terms with no hidden fees. Review our standard agreements upfront and align them with your procurement requirements without back-and-forth.
Made for government services
Enterprise-grade security meets user-friendly surveying
Get in touch today to see how it could add value to your government organization.
