Experience Suite pricing

Everything starts open source.You decide what's worth paying for.

The Community Edition is free, forever. When you need more, an annual license is priced by the responses you collect and the workspaces you run, with unlimited seats on every plan.

A global manufacturer replaced Qualtrics and saves over €1M a year.

Plans

  • AGPLv3 license

    Community Edition

    Open Source

    Free to use, forever

    Run it yourself, with community support. Add a license key whenever you're ready.

    Includes:

    • Surveys on every channel
    • Runs on your servers, in your database
    • API and webhooks
    • Community support
  • Available today

    Self-hosted

    Experience Suite

    Custom

    Annual license, quoted for your program

    Everything an enterprise program needs, on infrastructure you control.

    Everything in Community Edition, plus:

    • Unified feedback, AI analysis and dashboards
    • Workflows and owner alerts
    • Single sign-on, roles and audit logs
    • Human support with an SLA
    • A deployment success plan
  • Coming soon

    Experience Suite, run by us

    Custom

    Annual license, quoted for your program

    Dedicated cloud: a single-tenant instance we run in your AWS, Azure or GCP account. Managed by Formbricks: our cloud in the EU or Saudi Arabia.

    Everything in Self-hosted, plus:

    • We run the instance for you
    • Your choice of region
    • The same software, so you can move later

Try the Experience Suite on your own instance for 15 days. Get a trial license

How we price

Three things set the price. Seats aren't one of them.

We don't publish a price list, because the right setup depends on your volume, workspaces and deployment. We quote after a first call.

  • Responses

    You pay for the responses you collect each year. The more you collect, the less each one costs.

  • Workspaces

    A workspace is one program, brand or business unit. Add workspaces as you grow.

  • Term

    Licenses run for one, two or three years. Longer terms cost less per year.

Every license

Every license includes

  • Unlimited seats

    Everyone who needs the feedback can read it. No per-user fees.

  • Human support with an SLA

    Real people who know the product, with response times in writing.

  • A deployment success plan

    We help you plan, set up and roll out, so the first program goes live fast.

  • Enterprise controls

    Single sign-on, roles, audit logs and the rest of the controls your program needs.

  • API, webhooks and MCP

    Move answers into your tools, and let your AI agents work with them.

  • Your data in your database

    Responses stay in your infrastructure, next to the rest of your data.

Procurement

Buying made simple

Buy the way your company already buys software.

  • AWS Marketplace

    Buy through a private offer and use your committed cloud spend.

  • Partners and resellers

    Buy through the partner you already work with.

  • Invoice

    Pay by invoice on an annual contract.

  • Public terms

    Our DPA is public, so legal can start reading today.

Frequently asked questions

Why don't you publish prices?
Because the right setup depends on your volume, workspaces and deployment, and a price list would be wrong for most buyers. We quote after a first call.
What counts as a response?
One completed or partial answer to a survey.
What happens if we go over our volume?
Self-hosted, the software keeps running. We settle it at renewal.
Do you charge for seats?
No. Seats are unlimited on every plan.
Can we start with the Community Edition and add a license later?
Yes. The license key unlocks features in the instance you already run. Nothing to migrate.
Can we try it first?
Yes. A trial license key switches on Experience Suite features in your own instance for 15 days.
When is Managed by Formbricks available?
It's coming. Talk to us about timing, and about which region you need.
What support do we get?
Every license includes human support with an SLA and a deployment success plan. The Premium plan adds help with resource planning, setup, hosting and AI.

Get a quote that fits your program.

Tell us your volume, workspaces and deployment. You'll pick a time right in the form.