E-Commerce | Example Customer Journey
Customer about to abort checkout
Trigger Cart Abandonment Survey
This trigger only works on desktop devices.
After completed purchase
Incentivised Product Discovery Survey
Thanks for your purchase!
Your order is being processed 🚚
Order number: #123ABC
Date of delivery: Dec 12th, 2024
Double your warranty in 10 minutes 🎁
Your glasses come with a 1 year warranty. Answer this 10-minute survey and get an additional year of warranty for free:
Extend warranty to 2 yearsWait 5 days after delivery
Incentivise follow-up purchase through Product Review Request
Write a review, get 30% off next order!
Help others find the right glasses 🤓
Reviews play an essential role when people decide what to buy online.
Interested?
Try Formbricks for E-Commerce now
We're happy to get you started, no credit card required.