Review Prompt
Why is it useful?
Inviting satisfied users to review your product can enhance your brand's credibility and attract new customers. This helps build trust and encourages potential users to engage with your offerings.
How to get started:
Once you have set up the Formbricks Widget, you have two ways to pre-segment your user base: Based on events and based on attributes. Soon, you will also be able to import cohorts from PostHog with just a few clicks.
What is the Review Prompt template mostly used for?
The Review Prompt template is designed to invite users who have had a positive experience with your product to share their thoughts publicly. This can significantly enhance your brand’s reputation and encourage new users to try your offerings based on the experiences of others. By collecting reviews, you can create a community of satisfied customers who help promote your product through their feedback.
This template includes a simple yet effective survey structure that starts with a rating question. Users are asked to rate their experience on a scale of 1 to 5 stars. This immediate feedback provides insight into overall user satisfaction and allows you to identify potential areas for improvement. If a user rates their experience as 3 or below, they are directed to a follow-up question asking for specific feedback.
The call-to-action question encourages users who are satisfied with your product to write a review. It includes a friendly prompt and a button that directs them to the review page, making it easy for them to share their thoughts. This seamless transition from survey to review submission can significantly increase the number of reviews you receive.
Lastly, for users who indicate a less than satisfactory experience, an open text question allows them to express their concerns. This feedback is invaluable for understanding user pain points and improving your product. By addressing these issues, you can enhance user experience and retention, ensuring that your product continually evolves to meet user needs.