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Collect Feedback

Why is it useful?

This survey gathers comprehensive feedback on your product or service. It helps identify user needs, preferences, and pain points. By collecting feedback, product managers can make informed decisions to improve the product.

How to get started:

Once you have setup the Formbricks Widget, you have two ways to pre-segment your user base: Based on events and based on attributes. Soon, you will also be able to import cohorts from PostHog with just a few clicks.

What is the Collect Feedback template mostly used for?

The Collect Feedback survey is designed to gather comprehensive feedback on your product or service. It aims to understand user needs, preferences, and pain points, providing valuable insights for product improvement.

The survey includes a rating question asking users to rate their overall experience with the product. If users are not satisfied, they are prompted to provide more details on what could be improved. This helps in identifying specific pain points and areas for improvement.

Additionally, the survey includes multiple open-text questions asking users to provide feedback on various aspects of the product, such as communication, features, and overall experience. This provides a holistic view of user experiences and helps in making targeted improvements.

Overall, the Collect Feedback survey helps product managers gather comprehensive feedback, understand user needs, and make data-driven decisions to improve the product and enhance the overall user experience.

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