Rate Checkout Experience
Why is it useful?
This survey lets customers rate the checkout experience to tweak conversion. It helps identify areas where users face difficulties. By understanding checkout experience, product managers can improve the conversion rate.
How to get started:
Once you have setup the Formbricks Widget, you have two ways to pre-segment your user base: Based on events and based on attributes. Soon, you will also be able to import cohorts from PostHog with just a few clicks.
What is the Rate Checkout Experience template mostly used for?
The Rate Checkout Experience survey is designed to let customers rate their checkout experience and gather feedback to improve conversion. It aims to identify areas where users face difficulties and gather insights to enhance the overall checkout process.
The survey includes a rating question asking users to rate the ease of completing the checkout. If users find it difficult, they are prompted to provide more details on what could be improved. This helps in identifying specific pain points and areas for improvement.
Additionally, the survey includes an open-text question asking users to provide suggestions for making the checkout process easier. This provides valuable insights into user needs and helps in making targeted improvements to the checkout process.
Overall, the Rate Checkout Experience survey helps product managers understand user difficulties, identify pain points, and make data-driven decisions to improve the checkout process and enhance the conversion rate.
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