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A PIN keeps a link survey from being answered by anyone who happens to have the URL. The link still works; without the four digits it goes no further than a prompt.

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Enabling PIN protection

Open the survey editor, go to the Settings tab, and expand Response Options. Switch on Protect survey with a PIN and type the four digits respondents will need. The PIN row of Response Options The PIN can be changed at any time from the same place. Changing it locks out anyone still holding the old one.

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What the respondent sees

Opening the link shows the prompt instead of the first question. The PIN prompt a respondent sees A wrong PIN is rejected and can be retried; the right one opens the survey as usual.

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When to use it

  • Confidential surveys — internal company feedback, or research where the questions themselves are sensitive.
  • Surveys for one event or one group, where you can hand the PIN out in the room.
  • Surveys where the link is likely to be forwarded and you would rather it went no further.
A PIN gates access, it does not identify anyone. Everyone who has it shares it. If you need to know which person answered, use personal links or single-use links instead.