Why is it useful?
Offering a direct channel for feedback helps you build a better product. Users feel heard and with Formbricks automations, you'll be able to react to feedback rapidly. Lastly, critical feedback can be acted upon quickly so that it doesn't end up on social media.
How to get started:
Setting up a Feedback Widget with Formbricks takes just a few minutes. Create an account, customize your widget and choose the right settings so that it always pops up when a user hits "Feedback".
Other Best Practices
Ask only power users to book a time in your calendar. Get those juicy details.
Product-Market Fit Survey
Find out how disappointed people would be if they could not use your service any more.
Get to know your users right from the start. Ask a few questions early, let us enrich the profile.
Learn from Churn
Churn is hard, but insightful. Learn from users who changed their mind.
Improve Trial CR
Take guessing out, convert more trials to paid users with insights.
Clear docs lead to more adoption. Understand granularly what's confusing.
Show a survey about a new feature shown only to people who used it.
Give users the chance to share feedback in a single click.