Why is it useful?
Offering a direct channel for feedback helps you build a better product. Users feel heared and with Formbricks automations, you'll be able to react to feedback rapidly. Lastly, critical feedback can be acted upon quickly so that it doesn't end up on social media.
How to get started:
Setting up a Feedback Widget with Formbricks takes just a few minutes. Create an account, customize your widget and choose the right settings so that it always pops up when a user hits "Feedback".
Other Best Practices
Ask only power users users to book a time in your calendar. Get those juicy details.
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Get to know your users right from the start. Ask a few questions early, let us enrich the profile.
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Churn is hard, but insightful. Learn from users who changed their mind.
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Take guessing out, convert more trials to paid users with insights.
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Give users the chance to share feedback in a single click.