Act & Automate
Feedback in the tools your teams already use.
Ops works in spreadsheets, product in Notion, sales in the CRM. Formbricks sends each completed response there, so each team acts on what customers said without learning a new tool. Your IT team decides how each connection runs: on your own OAuth apps, on n8n inside your stack, or through signed webhooks and scoped API keys.
Pick a time right in the form.
Google Sheets
Every completed response as a new row in the sheets you link.
ManageConnected
Airtable
Responses land in the base and table you choose.
ManageConnected
Notion
Each question mapped to a column of your database.
ManageConnected
Slack
Completed responses posted to the channels you link.
ManageConnected
n8n
A Formbricks trigger for the n8n you run yourself.
Docs3 integrations
Webhooks
Signed requests to your endpoints as responses come in.
Manage Webhooks2 webhooks
Activepieces
Open source automation you can self-host.
ConnectNot Connected
Make.com
Start a Make scenario from a finished response.
ConnectNot Connected
Zapier
Start a Zap from a finished response.
ConnectNot Connected
Sheets and databases
Each response becomes a row.
Link a Google Sheet, an Airtable table or a Notion database to a survey and pick the questions to send. Every completed response arrives as a new row, so the ops team works the list in the tool it already knows.
Add the response time, hidden fields like an order ID, variables, metadata or person attributes when a team needs the context. In Notion, you map each question to a column of your database.
Spreadsheet URL
Survey
Questions
- How likely are you to recommend Northwind delivery?
- What's the main reason for your score?
- Your email
Additional settings
- Include Created At
- Include Hidden Fields
- Include Variables
- Include Metadata
- Include Person Attributes
| Created | Score | Reason | order_id |
|---|---|---|---|
| 09:04 | 8 | Easy to track the parcel. | 48121 |
| 09:26 | 10 | Delivered right to my door. | 48139 |
| 09:51 | 9 | Right on time, well packed. | 48152 |
| 10:12 | 9 | Arrived a day early. | 48177 |
| 10:31 | 10 | Fast, and the driver was so friendly. | 48190 |
| 10:42 | 4 | The parcel arrived two days late. | 48213 |
One row per completed response, in the order they arrive
Automation platforms
Thousands of apps, no code.
Formbricks is a trigger in n8n, Activepieces, Make and Zapier. A finished response can update a HubSpot contact, create a Salesforce record, open a Jira issue or start any other step those platforms offer.
Run n8n or Activepieces on your own servers, and the automation stays in your stack. Teams already on Make or Zapier connect with an API key in minutes.
Formbricks triggerResponse Finished
- Survey
- Delivery NPS
- Host
- cx.northwind.com
- Credential
- API key
HubSpotCreate/Update Contact
- [email protected]
- nps_score
- 4
- last_feedback
- The parcel arrived two days late.
Latest executions
- 10:12Lukas B.Succeeded
- 10:31Priya S.Succeeded
- 10:42Marta K.Succeeded
- n8nIn your stackOpen source. The Formbricks node runs on your self-hosted n8n.
- ActivepiecesIn your stackOpen source. Self-host it next to Formbricks.
- MakeTheir cloudReady-made guides for HubSpot, Salesforce and Attio.
- ZapierTheir cloudThousands of apps, set up in a few clicks.
API
Build on the same data.
The Management API reads and writes surveys, responses, contacts and webhooks. Each key reaches only the workspaces you add, so a nightly sync can read responses and change nothing.
Filter on the update date and pull only what changed since the last run. Data can flow in, too: bring surveys, CSV files and other sources into one dataset with Unify Feedback.
Label
Workspace access
- Northwind EU
- Northwind US
Organization access
Shown once. Access is fixed when the key is created.
GET /management/responses ?surveyId=delivery-nps &filterDateField=updatedAt &startDate=2026-10-26 x-api-key: fbk_••••••••
200 OK
{ "data": [ {
"surveyId": "delivery-nps",
"finished": true,
"updatedAt": "2026-10-27T10:42:08+01:00",
"data": {
"score": 4,
"reason": "The parcel arrived two days late.",
"order_id": "48213"
}
}, … ] }Only what changed since the last run
More ways to build on your feedback
- WebhooksSigned requests when a response is created, updated or finished, retried if your endpoint is down.Learn more
- MCP for AI agentsClaude, ChatGPT, Codex or your own agents work with surveys and feedback, with each person's own login.Learn more
- Hub REST APIA documented REST API on every feedback record, with search for similar feedback.Learn more
- SQL and BIPower BI, Superset, Tableau or plain SQL, straight on the PostgreSQL tables.Learn more
For IT
Every connection on your terms.
Integrations start in your own Formbricks instance and run on accounts, keys and servers you control. You decide which tool gets which answers, and you can choose an option that adds no new vendor to review.
Your own OAuth apps
Self-hosted, you register the Slack, Google, Airtable and Notion apps yourself, so every connection runs under your accounts and your domain.Automation in your stack
Run n8n or Activepieces on your own servers with the Formbricks trigger. Responses move between your systems with no new sub-processor.Keys scoped per workspace
Every API key reaches only the workspaces you add, at read, write or manage level. A key never reaches a workspace you didn't add.Send only what's needed
Pick the questions for each sheet, table or channel. Hidden fields, metadata and person attributes stay out unless you switch them on.Roles decide who connects
Members with read-only access can see integrations but can't add or change them. Each connection is set up by someone with write access.Agents follow roles
AI clients connect over OAuth with each person's own login, and their workspace role limits every action.
Customer stories
Trusted by teams that own their data
See how public sector, research and product teams run feedback on Formbricks.
Public Sector
How DigitalService runs user research for German ministries on self-hosted Formbricks
- 2 weeks
- From decision to production
- >15
- Ministry projects
- 0h
- Manual compliance work
Read full story“Self-hosting makes us faster. Because we work on a project basis with various ministries, it is our responsibility to respect their rigorous standards for data protection.”
Joshua Nowak
User Researcher @ DigitalService
Market Research
How Borderless Access went from months to minutes, with zero engineering time per survey
- 15 days
- Implementation
- Mins
- To launch a new survey
- 0 hours
- Engineering time
Read full story“The rule with Formbricks was simple: do the integration once, and then leave it. My engineering team spent about 15 days getting everything set up, and since then marketing has been completely self-sufficient.”
Srihari Udugani
Director of Technology @ Borderless Access
Market Research
How Opinodo gathers millions of responses with a self-hosted instance of Formbricks
- 38%
- Cost reduction
- 8%
- Higher completion rate
Read full story“Big Formbricks fan here! It has enabled us to radically improve our customer retention and even exploring new revenue streams.”
Rasmus Lønne
Managing Director @ Opinodo
Frequently asked questions
Can responses reach Jira or Microsoft Teams?
Do integrations send partial responses?
Which license includes it?
Where does it run?
- Read the code
- ISO 27001 certificate on request
- SOC 2 Type II report on request
- Accessibility report available
Put feedback where the work happens.
Tell us which tools your teams live in. We'll connect them with you on surveys like yours, and show the first response arrive.