Acceptable Use Policy for Formbricks Open Source Survey Software
Important Notice
By using Formbricks, you agree to comply with this Acceptable Use Policy. We appreciate your cooperation in keeping our platform safe and efficient for all users.
Fair Usage Expectations
Our Cloud plans are designed for typical survey needs. While we don't impose strict limits, we monitor usage to prevent excessive strain on our infrastructure. If your usage consistently exceeds what's considered fair (e.g. 50k responses per month), we may reach out to discuss alternative solutions.
Prohibited Activities
Please refrain from using Formbricks to:
- Engage in illegal, fraudulent, or harmful activities such as Phishing.
- Violate the rights of others, including privacy and intellectual property rights.
- Distribute spam or unsolicited messages.
- Collect sensitive personal information without proper consent.
- Disrupt or compromise the integrity of our services or infrastructure.
High-Volume Usage
If your surveys consistently generate high volumes of responses, file uploads, or email notifications over an extended period, we may consider this beyond fair use, especially on the Free plan. In such cases, we'll contact you to explore suitable options, which may include transitioning to a custom plan.
Collaboration and Sharing
Formbricks Cloud plans are intended for individual or single-organization use. Sharing access to your account with individuals or entities outside your organization is not permitted.
Need More?
If your needs surpass the scope of our Free Cloud plans, we're here to help! Contact us to discuss custom plans tailored to your requirements.
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