Add new members to your Formbricks organization to collaborate on surveys and manage projects together. You can invite members individually or in bulk using CSV uploads.

Prerequisites

To invite members, you need:
  • Owner or Manager role in the organization
  • Valid email addresses for the people you want to invite

Individual invitations

Use this method when inviting a few people or when you need to carefully control each invitation.

Steps to invite individual members

1

Navigate to Organization Settings > Access Control

Go to the organization settings page and click on the “Access Control” tab.
2

Start the invitation process

Click on the Add member button:Add member Button Position
3

Fill in member details

In the modal, add the Name, Email and Role of the organization member you want to invite:Individual Invite Modal Tab
4

Send the invitation

Click the invite button to send the invitation email.

What happens next

  1. Formbricks sends an email to the organization member with an invitation link
  2. The organization member can accept the invitation or create a new account by clicking on the link
  3. Once accepted, they’ll have access based on the role you assigned

Bulk invitations

Use bulk invitations when you need to invite many people at once, such as when onboarding an entire team or department.

Steps to invite members in bulk

1

Navigate to Organization Settings

Go to the organization settings page and click on the “Access Control” tab.
2

Start the bulk invitation process

Click on the Add member button:Add member Button Position
3

Switch to bulk invite

In the modal, switch to Bulk Invite. You can download an example .CSV file to fill in the Name, Email and Role of the organization members you want to invite:Individual Invite Modal Tab
4

Prepare your CSV file

The CSV file should include three columns:
  • Name: Full name of the person
  • Email: Valid email address
  • Role: One of the available organization roles (Owner, Manager, Billing, Member)
5

Upload and send invitations

Upload the filled .CSV file and invite the organization members in bulk ✅

What happens next

  • Formbricks sends an email to each organization member in the CSV
  • Each member can accept the invitation or create a new account by clicking on the link
  • All invitations are processed simultaneously

Managing invitations

Pending invitations

  • View pending invitations in the Organization Settings > Members section
  • Resend invitations if needed
  • Cancel pending invitations before they’re accepted

Invitation status

Monitor the status of your invitations:
  • Pending: Invitation sent but not yet accepted
  • Accepted: User has joined the organization
  • Expired: Invitation has expired and needs to be resent