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To unlock Formbricks Enterprise Edition features, you need to activate your Enterprise License Key. Follow these steps to activate your license:
1

Set the License Key

Add your Enterprise License Key as an environment variable in your deployment:
ENTERPRISE_LICENSE_KEY=
  • Add your Enterprise License Key after ENTERPRISE_LICENSE_KEY= with the key you received from Formbricks.
  • How you set environment variables depends on your deployment (Docker, Kubernetes, .env file, etc.).
2

Restart Your Instance

After setting the environment variable, restart your Formbricks instance to apply the changes.
3

Verify License Activation

To verify if your license is active, visit Organization Settings -> Enterprise License to check the confirmation screen.
4

Ensure License Server is Reachable

Your Formbricks instance performs a daily license check to verify your Enterprise License. If you’re deploying Formbricks behind a firewall or have network restrictions, you need to whitelist the following:
  • Domain: ee.formbricks.com
  • URL: https://ee.formbricks.com/api/licenses/check
  • Protocol: HTTPS (Port 443)
  • Method: POST
  • Frequency: Every 24 hours
The license check includes a 3-day grace period. If the check fails temporarily, your instance will continue using cached license information for up to 3 days.
If you have questions or need assistance with network configuration, please reach out to [email protected].