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A Feedback Dataset is the top-level container for feedback inside an organization. Every Feedback Record belongs to exactly one dataset, and every source writes into a single dataset.

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When to create a new dataset

Create one dataset per logically separate group of feedback. Common patterns:
  • By product line (e.g. “Mobile devices”, “Web apps”)
  • By stakeholder group (e.g. “Customers”, “Employees”)
  • By region (e.g. “Europe”, “North America”)

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Workspace access

Datasets live at the organization level but are exposed to workspaces through an access list. Each workspace can only access one dataset. Manage dataset access from Settings → Organization → Feedback Datasets:
  • Create new datasets
  • Rename or archive datasets
  • Add or remove workspace access
Only Owners and Managers can manage datasets. Workspace members see the datasets their workspace has access to inside the Unify section.

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Archiving

Archiving a dataset hides it from default views but does not delete its records. Use it for one-off programs that have ended.