Quickstart - Web & App Surveys

Create a Formbricks cloud account

While you can self-host Formbricks, the fastest and easiest way to get started is with the free Cloud plan. Simply sign up here, follow the onboarding steps, and choose the “Formbricks Surveys” option.

Choose 'In-product surveys'

You can create In-product and Link Surveys with both options, but the onboarding will prompt you to connect your app/website to Formbricks.

Connect your App/Website

Follow the instructions to connect your app or website:

Confirm setup

As soon as Formbricks receives the first data point, you will see a message in the onboarding:Onboarding is complete! Now let’s create our first survey as you should see templates to choose from after clicking on Next:

Create your first survey

Create trigger to show survey

Scroll to Survey Trigger, click + Add Action, and select Page View. This ensures the survey appears when the Formbricks Widget detects any page load.

Set Recontact Options right

A common hiccup is users seeing one survey but it doesn’t appear again. This is due to the default settings we chose to avoid survey fatigue. While setting up, we recommend the following Recontact Options:

Please change this setting after testing your survey to avoid user fatigue.

Publish the survey

Understand caching behavior

Check browser compatibility