Verifying Email Before Accessing Surveys

To ensure the credibility of your survey participants and maintain high-quality data, you can require respondents to verify their email before they can view and respond to your Formbricks link surveys. This verification process helps confirm that only participants with valid email addresses can access the survey, enhancing data integrity.

Enabling Email Verification

This feature, designed for link surveys, can be enabled or disabled directly from the survey editor. Here’s how to activate it:

Steps to Enable Email Verification

Open Survey Editor: Navigate to your link survey in the survey editor where you wish to enable email verification.
Access Settings: Click on the Settings tab next to the Questions & Styling tab.
Select Response Options: Find and select Response Options to access settings related to survey responses.

Activate Email Verification: Find the "Verify Email Before Accessing Survey" option and use the toggle to activate email verification. Specify what details should be visible to the public when they access the survey.

User Experience Upon Accessing the Survey

When email verification is enabled, the following process unfolds for the user:

Email Entry Prompt: Upon accessing the survey link, the user is prompted to verify their email before they can proceed.

Preview Option: A "Preview survey questions" option is available for those who are just browsing or curious about the survey content without completing it. This allows a non-interactive view of the survey.

Verification Process: After entering their email, respondents receive an email containing a survey link, which they can use to access the survey.

4. Survey Access: After verifying their email, respondents can access and respond to the survey.

Benefits of Email Verification

Authenticity of Respondents: Ensures that each respondent is verified, adding an extra layer of authenticity to your data collection.
Reduction in Spam and Fraudulent Responses: Helps reduce unwanted or spam entries by confirming the legitimacy of each respondent’s email address.
Enhanced Data Quality: Increases the reliability and quality of the data collected by confirming the identity of participants.

Visibility of Verified Emails

In the Formbricks dashboard, the survey response card displays the verified email along with the responses attached to it, ensuring traceability and authenticity of the data collected.

Use Cases

Email verification is particularly beneficial in scenarios where:

Market research requires verified responses from specific demographics.
Surveys are intended for a selected audience with gated content.
Academic or professional studies necessitate authenticated data for accuracy.

Conclusion

Implementing the Email Verification feature is an effective strategy to ensure the authenticity of your survey respondents. By requiring email verification before survey access, you safeguard the integrity of your survey data and ensure that only verified individuals can contribute responses.