Quickstart
App surveys deliver 6–10x higher conversion rates compared to email surveys. If you are new to Formbricks, follow the steps in this guide to launch a survey in your web or mobile app (React Native) within 10–15 minutes.
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Create a Formbricks Cloud Account: While you can self-host Formbricks, the fastest and easiest way to get started is with the free Cloud plan. Simply sign up here, follow the onboarding steps, and choose the “Formbricks Surveys” option.
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Choose your project channel: Select the channel where you want to create your project. You can create both app and link surveys from any channel, but for onboarding, select between app surveys or the public website option. Once selected, you’ll be prompted to connect your app/website to Formbricks.
- Connect your App/Website: During onboarding, you’ll be prompted to connect your app or website. You’ll receive a code snippet for HTML and an npm package to embed in your app.
- Paste the code snippet in your app and reload the page. You should now see a message being displayed that your app or website is now connected with Formbricks.
Onboarding is complete! Now let’s create our first survey as you should see templates to choose from after clicking on Next:
- Create your first survey: To be able to see a survey in your app, you need to create one. We’ll choose one of the templates and head over to the survey settings:
Pick the Survey Type as App Survey.
- Set Trigger for the Survey: Scroll to Survey Trigger, click + Add Action, and select New Session. This ensures the survey appears when the Formbricks Widget detects a new user session.
- Set Recontact Options for Debugging: Adjust the Recontact Options to test the survey more easily. By default, surveys appear only once per user to prevent fatigue.
Please change this setting after testing your survey to avoid user fatigue.
- Click Publish to proceed to the Summary Page, where you can view survey responses.
We offer framework guides for various frontend technologies. Check out the App Survey Framework Guides to set up your app survey.
Need help? Join us in GitHub Discussions, and we’ll be happy to assist!
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