> ## Documentation Index
> Fetch the complete documentation index at: https://formbricks.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Build Journey Performance Scorecards

> Turn journey-tagged feedback into one health score per journey using Unify Feedback dashboards.

Turn journey-tagged feedback into a Journey Performance Scorecard for each journey using Unify Feedback dashboards.

## Purpose

A Journey Performance Scorecard tracks completion, duration, effort, satisfaction, and the business outcome for one journey, measured as an end-to-end experience. Feedback supplies the experience metrics; the rest come from behavioral and operational data. A scorecard per journey lets you:

* Compare journeys and prioritize the ones that need work
* Track one experience metric per journey consistently over time
* See which journey stage drags the score down
* Hold experience, behavioral, and business signals in one view

## Formbricks Approach

* [Feedback Records](/unify-feedback/feedback-records) tagged by journey and stage as the data
* [Dashboards & Charts](/unify-feedback/dashboards-charts) to chart one experience metric per journey: CES for onboarding, CSAT for support, NPS for renewal
* [Feedback Sources](/unify-feedback/feedback-sources) (CSV or API) to add completion, duration, and other behavioral signals
* [Webhooks](/platform/features/integrations/webhooks) to feed the same records into Qualtrics, Medallia, or your own journey tool