> ## Documentation Index
> Fetch the complete documentation index at: https://formbricks.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Feedback Directories

> Org-level containers that group related Feedback Records and their sources.

A **Feedback Directory** is the top-level container for feedback inside an organization. Every Feedback Record belongs to exactly one directory, and every source writes into a single directory.

## When to create a new directory

Create one directory per logically separate dataset. Common patterns:

* **By product line** (e.g. "Mobile devices", "Web apps")
* **By stakeholder group** (e.g. "Customers", "Employees")
* **By region** (e.g. "Europe", "North America")

## Workspace access

Directories live at the **organization** level but are exposed to **workspaces** through an access list. Each workspace can **only access one directory.**

Manage directory access from **Organization Settings → Feedback Directories**:

* Create new directories
* Rename or archive directories
* Add or remove workspace access

Only **Owners** and **Managers** can manage directories. Workspace members see the directories their workspace has access to inside the Unify section.

## Archiving

Archiving a directory hides it from default views but does not delete its records. Use it for one-off programs that have ended.