> ## Documentation Index
> Fetch the complete documentation index at: https://formbricks.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Delete a user's feedback records

> Permanently deletes every record in the dataset whose `user_id` matches — the erasure operation
for GDPR Article 17 requests. Derived embeddings are removed with the records. Idempotent:
repeating the call answers `deleted_count: 0`.

`tenant_id` is **required**: the gateway scopes erasure to one dataset. (The underlying store
can erase a user across every dataset when `tenant_id` is omitted; that form is not reachable
through this API.) Records written without a `user_id` cannot be reached this way — delete them
individually.

Deletion is unrecoverable, so it requires an API key with **manage** permission on a workspace
the dataset is assigned to, and the dataset must be assigned to **exactly one** workspace: on a
shared dataset no workspace permission can say whose records these are, so API-key mutations
are refused with **403**.




## OpenAPI

````yaml /api-v3-reference/openapi.yml delete /api/v3/feedbackRecords
openapi: 3.1.1
info:
  title: Formbricks API v3
  description: >
    **Surveys**: **GET /api/v3/surveys**, **POST /api/v3/surveys**, **POST
    /api/v3/surveys/generate**, **POST /api/v3/surveys/validate**, **GET
    /api/v3/surveys/{surveyId}**, **PATCH /api/v3/surveys/{surveyId}**, and
    **DELETE /api/v3/surveys/{surveyId}**.


    **Workflows extension**: **GET /api/v3/workflows**, **POST
    /api/v3/workflows**, **GET /api/v3/workflows/{workflowId}**, **PATCH
    /api/v3/workflows/{workflowId}**, **DELETE /api/v3/workflows/{workflowId}**,
    **POST /api/v3/workflows/{workflowId}/duplicate**, **POST
    /api/v3/workflows/{workflowId}/enable**, **POST
    /api/v3/workflows/{workflowId}/disable**, **POST
    /api/v3/workflows/{workflowId}/archive**, **POST
    /api/v3/workflows/{workflowId}/unarchive**, **POST
    /api/v3/workflows/{workflowId}/test**, **GET /api/v3/workflows/runs**, and
    **GET /api/v3/workflows/runs/{runId}**.


    Authenticate all management endpoints with **session cookie** or
    **`x-api-key`** (management key with access to the workspace).


    **Spec location:** source of truth is the multi-file tree at
    `docs/api-v3-reference/src/` (root `openapi.yml` plus one file per path and
    component); `docs/api-v3-reference/openapi.yml` is the generated single-file
    bundle (alongside v2 at `docs/api-v2-reference/openapi.yml`).


    **workspaceId**

    `workspaceId` is the canonical container identifier for this API. It is a
    **required query parameter on collection read endpoints** (`GET
    /api/v3/surveys`, `GET /api/v3/action-classes`, `GET
    /api/v3/contact-attribute-keys`) because those operate within a workspace.
    **`POST /api/v3/surveys` instead requires `workspaceId` in the request
    body**, not as a query parameter. Single-resource endpoints
    (`GET`/`PATCH`/`DELETE /api/v3/surveys/{surveyId}`) locate the resource by
    its globally-unique id and resolve the workspace from it, so they do **not**
    accept a `workspaceId` query parameter — sending one returns **400**
    (`Unrecognized key: "workspaceId"`).


    **Auth**

    Authenticate with either a session cookie or **`x-api-key`**. In dual-auth
    mode, V3 checks the API key first when the header is present, otherwise it
    uses the session path. Unauthenticated callers get **401** before query
    validation.


    **Pagination**

    Cursor-based pagination with **limit** + opaque **cursor** token. Responses
    return `meta.nextCursor`; pass that value back as `cursor` to fetch the next
    page. Survey list responses also include `meta.totalCount`, the total number
    of surveys matching the current filters across all pages. Workflow list
    responses do not require total counts in Scope 1. There is no `offset` in
    this contract.


    **Filtering**

    Filters use explicit operator-style query parameters under the
    **`filter[...]` family**. The survey list supports `filter[name][contains]`,
    `filter[status][in]`, and `filter[type][in]`. The workflow list supports
    `filter[name][contains]` and `filter[status][in]`; the workflow run list
    supports `filter[status][in]` and `filter[isDryRun][eq]`. Resource-scoping
    identifiers (`workspaceId`, `workflowId`, `responseId`) stay plain query
    parameters. Multi-value filters use repeated keys or comma-separated values
    (e.g. `filter[status][in]=draft&filter[status][in]=inProgress` or
    `filter[status][in]=draft,inProgress`). Sorting remains a flat `sortBy`
    query parameter.


    **Security**

    Missing/forbidden workspace returns **403** with a generic message (not
    **404**) so resource existence is not leaked. Workflow and workflow-run
    detail endpoints also return **403** for unknown IDs or inaccessible IDs to
    avoid IDOR leaks. List responses use `private, no-store`.


    **AI survey creation**

    `POST /api/v3/surveys/generate` returns a draft `POST /api/v3/surveys`
    payload plus validation metadata. It does not create a survey. It generates
    survey content for both `link` and `app` surveys; for `app` it seeds a
    default `distribution` (display once, no triggers, no targeting) that you
    finish configuring before publishing.

    Prompt text is sent to the configured AI provider for generation, but it is
    not stored by this endpoint, not logged by default, and not included in
    audit data.


    **Feedback Records** `/api/v3/feedbackRecords` is served by the **API
    gateway** (Envoy on Formbricks Cloud, Traefik in the one-click Docker
    install), which authorizes each call against the dataset and forwards it to
    the feedback store — not by the application routes that serve the rest of
    v3. Three consequences: the payload is the store's own, so members and
    filters are **`snake_case`** (`tenant_id`, `value_text`) rather than v3's
    camelCase; the dataset is named **`tenant_id`** on the wire and is required
    on every collection operation (it is the feedback dataset id, which the MCP
    `list_feedback_datasets` tool reports as `dataset_id`); and errors come in
    two shapes — gateway refusals (**400**, **401**, **403**, **413**, **503**)
    are `text/plain`, while the store's own problems are
    `application/problem+json` with a stable `code`. These eight operations are
    the whole of the gateway-served surface; any other path it receives under
    the prefix answers **400**. Authenticate with **`x-api-key`**: the key needs
    a permission on a workspace the dataset is assigned to — `read` to list, get
    and search, `write` to create and update, `manage` to delete — and may
    update or delete only in a dataset assigned to exactly one workspace.

    **OpenAPI**

    This spec is **not** produced by `pnpm generate-api-specs` (that script only
    builds v2 → `docs/api-v2-reference/openapi.yml`). When the route contract
    changes, edit the files under `docs/api-v3-reference/src/`, then run `pnpm
    api:v3:bundle` to regenerate the committed single-file bundle. `pnpm
    api:v3:lint` lints the source tree; `pnpm api:v3:check` (CI) fails when the
    bundle is stale.


    **Workflows Scope 1**

    Workflows are a follow-up extension of the existing v3 Survey API work. The
    Survey API establishes API-first survey authoring; Workflows build on that
    same v3 style to automate actions around survey responses through
    workspace-scoped JSON definitions. Scope 1 models the existing Follow-ups
    capability as workflows: one `response.completed` trigger with an optional
    `endingCardIds` filter, and `send_email` actions with Follow-up email field
    parity. The definition and run shapes mirror the shared Zod schemas in
    `packages/workflows` (ENG-1100), which are the implementation source of
    truth for this contract.


    Workflows use `draft`, `enabled`, and `disabled` lifecycle states plus an
    `archived` soft-delete state. Status only changes through the lifecycle
    endpoints (`enable`, `disable`, `archive`, `unarchive`); it is not writable
    via `POST` or `PATCH`. Enabling validates that the definition is executable
    and snapshots an immutable workflow version; runs reference that snapshot
    via `workflowVersionId`. `POST .../test` is a dry run: it validates the
    definition and resolves the trigger's references synchronously, creating no
    run and sending no email, and returns `{ workflowId, ok, problems }`
    directly. Real runs execute asynchronously and are polled via `GET
    /api/v3/workflows/runs/{runId}`.


    **Overview migration note**

    The v3-backed survey overview page intentionally removes actions that are
    not yet exposed by this contract: `Created by` filtering, `Duplicate`,
    `Copy...`, `Preview`, and `Copy link`.


    **Next steps (out of scope for this spec)**

    Additional v3 survey update endpoints, optional ETag/304, field selection,
    translation-specific writes, and survey version history.
  version: 0.1.0
  x-implementation-notes:
    route: apps/web/app/api/v3/surveys/route.ts
    generate-route: apps/web/app/api/v3/surveys/generate/route.ts
    query-parser: apps/web/app/api/v3/surveys/parse-v3-surveys-list-query.ts
    auth: apps/web/app/api/v3/lib/auth.ts
    workspace-resolution: apps/web/app/api/v3/lib/workspace-context.ts
    workflow-contract-ticket: ENG-1101
    workflow-shared-schemas: packages/workflows/src/types (feat/workflows-types)
    workflow-prisma-schema: packages/database/schema/workflows.prisma (feat/workflows-prisma-schema)
    openapi-generated: false
    spec-source: docs/api-v3-reference/src (regenerate bundle with `pnpm api:v3:bundle`)
    pagination-model: cursor
    cursor-pagination: supported
servers:
  - url: https://app.formbricks.com
    description: >-
      Formbricks Cloud. Paths in this spec already include the `/api/v3` prefix;
      self-hosted instances substitute their own origin.
security: []
paths:
  /api/v3/feedbackRecords:
    delete:
      tags:
        - V3 Feedback Records
      summary: Delete a user's feedback records
      description: >
        Permanently deletes every record in the dataset whose `user_id` matches
        — the erasure operation

        for GDPR Article 17 requests. Derived embeddings are removed with the
        records. Idempotent:

        repeating the call answers `deleted_count: 0`.


        `tenant_id` is **required**: the gateway scopes erasure to one dataset.
        (The underlying store

        can erase a user across every dataset when `tenant_id` is omitted; that
        form is not reachable

        through this API.) Records written without a `user_id` cannot be reached
        this way — delete them

        individually.


        Deletion is unrecoverable, so it requires an API key with **manage**
        permission on a workspace

        the dataset is assigned to, and the dataset must be assigned to
        **exactly one** workspace: on a

        shared dataset no workspace permission can say whose records these are,
        so API-key mutations

        are refused with **403**.
      operationId: deleteFeedbackRecordsByUserV3
      parameters:
        - in: query
          name: user_id
          required: true
          schema:
            type: string
            minLength: 1
            maxLength: 255
          description: The end-user identifier whose records to delete.
        - $ref: '#/components/parameters/FeedbackRecordsTenantIdQuery'
      responses:
        '200':
          description: Records deleted
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/DeleteFeedbackRecordsByUserResult'
              examples:
                deleted:
                  summary: A user with records
                  value:
                    deleted_count: 42
                    message: Successfully deleted 42 feedback records
                nothingLeft:
                  summary: Repeated call
                  value:
                    deleted_count: 0
                    message: Successfully deleted 0 feedback records
        '400':
          $ref: '#/components/responses/FeedbackRecordsBadRequest'
        '401':
          $ref: '#/components/responses/FeedbackRecordsUnauthorized'
        '403':
          $ref: '#/components/responses/FeedbackRecordsForbidden'
        '409':
          $ref: '#/components/responses/FeedbackRecordsWriteConflict'
        '500':
          $ref: '#/components/responses/FeedbackRecordsInternalServerError'
        '503':
          $ref: '#/components/responses/FeedbackRecordsServiceUnavailable'
      security:
        - apiKeyAuth: []
components:
  parameters:
    FeedbackRecordsTenantIdQuery:
      in: query
      name: tenant_id
      required: true
      schema:
        type: string
        format: cuid2
      description: >-
        The feedback dataset to operate on (the dataset id, as shown by the MCP
        `list_feedback_datasets` tool). **Required by the gateway on this
        operation**: a missing or malformed value answers **400** before the
        request reaches the feedback store, and a dataset the API key's
        workspace is not assigned to answers **403**. The two `POST` operations
        take the same value in the request body instead, and the single-record
        operations derive it from the record.
  schemas:
    DeleteFeedbackRecordsByUserResult:
      type: object
      additionalProperties: false
      required:
        - deleted_count
        - message
      properties:
        deleted_count:
          type: integer
          minimum: 0
          description: >-
            Number of records deleted. `0` when the user had no remaining
            records — the operation is idempotent.
        message:
          type: string
          description: Human-readable status message.
    HubProblem:
      type: object
      additionalProperties: false
      description: >-
        RFC 9457 problem details (`application/problem+json`) as produced by the
        feedback store behind the API gateway. Branch on the stable `code`
        member rather than on `title` or `type`. Note the member names differ
        from the rest of v3 (`request_id`, not `requestId`) — the payload is
        passed through unchanged.
      required:
        - title
        - status
        - code
        - request_id
      properties:
        type:
          type: string
          format: uri
          description: A URI reference identifying the problem type.
        title:
          type: string
          description: >-
            Short, human-readable summary of the problem type; stable across
            occurrences.
        status:
          type: integer
          description: HTTP status code.
        code:
          type: string
          description: >-
            Stable, machine-readable error code. `service_unavailable` means a
            feature or dependency is temporarily unavailable and the request may
            be retried later; `tenant_write_conflict` means the write collided
            with an in-progress dataset purge and may be retried unchanged.
            Every other code is terminal until the request itself changes.
          enum:
            - validation
            - bad_request
            - unauthorized
            - forbidden
            - not_found
            - conflict
            - tenant_write_conflict
            - method_not_allowed
            - content_too_large
            - service_unavailable
            - internal_server_error
        detail:
          type: string
          description: Human-readable explanation specific to this occurrence.
        instance:
          type: string
          description: >-
            URI reference identifying this occurrence — the request path **as
            the feedback store saw it** (`/v1/feedback-records/...`), not the
            `/api/v3/feedbackRecords/...` path you called.
        request_id:
          type: string
          description: >-
            Identifier for this request, also returned in the `X-Request-ID`
            response header; include it when reporting a problem.
        details:
          type: object
          additionalProperties: true
          description: >-
            Optional structured context, e.g. `resource_type` on a not-found
            problem.
        invalid_params:
          type: array
          maxItems: 100
          items:
            $ref: '#/components/schemas/HubInvalidParam'
          description: Field-level validation failures. Present on `validation` problems.
    HubInvalidParam:
      type: object
      additionalProperties: false
      description: >-
        A single invalid request parameter (RFC 9457 `invalid_params` extension
        member).
      required:
        - name
        - reason
      properties:
        name:
          type: string
          description: >-
            Dotted path to the offending request field, e.g. `field_type` or
            `items[0].field_type`.
        reason:
          type: string
          description: >-
            Human- and agent-readable explanation of why the value is invalid,
            naming allowed values or constraints so the request can be corrected
            without guessing.
  responses:
    FeedbackRecordsBadRequest:
      description: >-
        Bad Request. From the **gateway** (`text/plain`): a missing or malformed
        `tenant_id`, a request body that is not JSON, or a path under
        `/api/v3/feedbackRecords` that is not one of the documented operations.
        A record id that is not a UUID and a path such as `/count` both fall in
        that last case and share the one `Unsupported FeedbackRecords route`
        body, so the two cannot be told apart from the response. From the
        **feedback store** (`application/problem+json`): schema validation
        failures — an unknown enum value, an inverted range, a malformed or
        re-ordered cursor, or a string with NULL bytes or invalid UTF-8.
      content:
        text/plain:
          schema:
            type: string
          examples:
            missingTenant:
              summary: Gateway — tenant_id missing or malformed
              value: Invalid or missing tenant_id
            unsupportedRoute:
              summary: Gateway — not a documented operation
              value: Unsupported FeedbackRecords route
        application/problem+json:
          schema:
            $ref: '#/components/schemas/HubProblem'
          examples:
            invertedRange:
              summary: Feedback store — a range filter supplied backwards
              value:
                type: https://hub.formbricks.com/problems/validation
                title: Validation Failed
                status: 400
                code: validation
                detail: One or more request parameters are invalid
                request_id: 0190a1b2-c3d4-7e5f-8a9b-0c1d2e3f4a5b
                invalid_params:
                  - name: sentiment_score_min
                    reason: must be less than or equal to sentiment_score_max
    FeedbackRecordsUnauthorized:
      description: >-
        Unauthorized — no credentials, or an API key that does not exist or is
        revoked. Answered by the gateway as `text/plain`, before the request
        reaches the feedback store.
      content:
        text/plain:
          schema:
            type: string
          example: Unauthorized
    FeedbackRecordsForbidden:
      description: >-
        Forbidden. Answered by the gateway as `text/plain` whenever the request
        cannot be authorized: the dataset does not exist, is archived, or is not
        assigned to a workspace the API key has the required permission on; the
        organization lacks the Unify Feedback entitlement; a mutation was
        attempted with an API key on a dataset shared by more than one
        workspace; or the record id does not exist. Existence is not leaked: an
        unknown dataset or record is refused here rather than with a 404. The
        single-record operations are the one exception, and only for a minute
        after a delete — see their `404`.
      content:
        text/plain:
          schema:
            type: string
          example: Forbidden
    FeedbackRecordsWriteConflict:
      description: >-
        Conflict (`application/problem+json`, `code: tenant_write_conflict`).
        The dataset is being **purged** while you write to it. Transient: retry
        the request unchanged once the purge completes. Only creates can
        conflict on a duplicate, so this operation never answers `code:
        conflict`.
      content:
        application/problem+json:
          schema:
            $ref: '#/components/schemas/HubProblem'
    FeedbackRecordsInternalServerError:
      description: >-
        Internal Server Error from the feedback store
        (`application/problem+json`, `code: internal_server_error`).
      content:
        application/problem+json:
          schema:
            $ref: '#/components/schemas/HubProblem'
    FeedbackRecordsServiceUnavailable:
      description: >-
        Service Unavailable. From the **gateway** (`text/plain`): the record's
        dataset could not be resolved because the feedback store did not answer,
        the authorization service itself was unreachable, or the record's stored
        `tenant_id` is not a dataset id this API can address. From the
        **feedback store** (`application/problem+json`, `code:
        service_unavailable`): the operation needs a capability that is not
        configured on this instance — semantic search and similar records
        require an embedding model.
      content:
        text/plain:
          schema:
            type: string
          example: Feedback record lookup failed
        application/problem+json:
          schema:
            $ref: '#/components/schemas/HubProblem'
  securitySchemes:
    apiKeyAuth:
      type: apiKey
      in: header
      name: x-api-key
      description: >
        Management API key; must include **workspaceId** as an allowed workspace
        with read, write, or manage permission.

````