Happy Friday! Another week is over, another YC interview done 😄 We decided to niche down, found two design partners and with them secured the first MRR. What happened exactly?
- Niching down: Building Feedback Box first
- $100 MRR for collaboration with two SaaS companies 🎉
- Second YC Interview
Niching down: The Feedback Box
Next week we’ll release a longer article on our journey from “Typeform OS” to “Modular Form & Survey Infrastructure” to “Survey needs of SaaS companies”. For now, let’s have a look at the mock-up of the Feedback Box we are building:
First two customers acquired, first MRR 🎉
We acquired two SaaS companies as customers with a set of different survey needs. The overall objective is to open up and maintain a continuous channel to learn from users. Both are in need of a conversion-optimized Feedback widget they can self-host. Here were the requirements and how we address themthem:
Very little dev attention needed for setup and maintenance
→ One snippet to embed
Gives respondents the feeling that they are listened to and the feedback is acted upon
→ Founder / Head of Product as recipient
Makes users reply in a polite way
→ Highlighting that there are people on the other end
Have users share positive feedback to be used as testimonial (and increase team morale)
→ “I like something” option
Easy to act upon
→ One click to email back with template, later integration with Linear / GitHub issues
2nd YC Interview
On Tuesday night we had our second YC interview. This time, we didn’t prepare too much and it went similar to the last one: It was a friendly chat about what we are building and why.
We haven’t yet heared back from them, you’ll hear about the decision in the next Weekly 😃
Until then, enjoy your weekend!
Build in publicGet all the juicy details of our journey building Formbricks in public 👇